Certified Technicians
All servicing is carried out by IQP-certified professionals with experience across all major auto-door systems, ensuring full compliance and safety.
Expert Maintenance, Repairs and Compliance Solutions for All Automatic Doors.
Comprehensive Auto Door Servicing Solutions
Our comprehensive preventative maintenance programmes are tailored to your specific environment and usage. Each service includes a full inspection of mechanical components, motors and control systems, as well as thorough testing of safety sensors and emergency functions. We also lubricate all moving parts, adjust door speeds and forces, and clean tracks, guides and sensor systems. After every visit, we provide a detailed report with recommendations for any further maintenance or upgrades.
Regular servicing from Hardware Direct extends the life of your automatic doors, minimises breakdowns, and ensures you stay compliant with all relevant building standards. Our factory-trained technicians understand the technical and legal requirements of SS3/1, SS3/2 and SS3/3 systems, and can tailor a maintenance schedule to suit your door type, usage patterns and compliance obligations under the New Zealand Building Act.
In New Zealand, automatic doors are classified as ‘specified systems’ and must be serviced regularly to meet Building Act requirements. Typically, this means quarterly or six-monthly inspections by an IQP-certified technician. SS3/1 covers systems like supermarket sliders, which must detect people quickly, open for a minimum time, operate at safe force and speed, and respond correctly to power cuts and fire alarms. Hardware Direct manages scheduled servicing, daily visual check guidance, and annual IQP sign-off for your Building Warrant of Fitness (BWoF), ensuring every component meets code—from sensors and exit buttons to backup systems and emergency integration.
All servicing is carried out by IQP-certified professionals with experience across all major auto-door systems, ensuring full compliance and safety.
We create maintenance plans based on your building’s usage patterns and environmental needs, reducing the risk of breakdowns and costly repairs.
If your doors fail outside normal hours, our rapid-response team is available around the clock to get you back up and running fast.